Legal

Terms of Service

Last updated: 29 March 2026

1. Agreement

By accessing and using the SmartOps AI website (smartops.co.nz), you agree to be bound by these Terms of Service. SmartOps AI is operated by Southern Ferns Holdings Limited, a company registered in New Zealand.

2. Services

SmartOps AI provides AI automation, workflow optimisation, cloud migration, and Microsoft licensing services for small and medium businesses in New Zealand and Australia. Specific service terms, scope, and pricing are agreed upon separately in individual service agreements.

3. Website Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that breaches applicable laws or regulations
  • Attempt to gain unauthorised access to our systems or data
  • Submit false or misleading information through our forms
  • Use automated tools to scrape or harvest data from our website

4. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of Southern Ferns Holdings Limited or its licensors and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, or create derivative works without our written consent.

5. Consultations

Free consultations offered through our website are subject to availability. Information provided during consultations is general in nature and does not constitute professional advice. Specific recommendations are provided as part of paid service engagements.

6. Limitation of Liability

To the maximum extent permitted by New Zealand law, SmartOps AI and Southern Ferns Holdings Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific service in question.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Governing Law

These terms are governed by and construed in accordance with the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.

9. Changes to Terms

We reserve the right to update these terms at any time. Changes take effect immediately upon posting. Your continued use of the website constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us: